all training matters provides training for organisations in both the public and private sector, along with open courses to the public. We have worked with local health authorities, food service businesses, care homes, community groups, schools and those not in education, employment or training (NEETS). Each course is varied slightly to consider its audience and ensure that interest and relevence is maintained.
Low overheads allow us to be very competitive with pricing but it is our commitment to providing a friendly, professional service with each training session that is attracting more and more people to us. We enjoy what we do and it shows!
all training matters is run by Mark Coates. He has 20 years’ experience in all aspects of the hospitality industry both in the UK and the USA.
Mark is an accomplished General Manager who has worked up to Operations Manager level as a consultant. He worked for Pizza Hut and Mongolian Barbeque UK before taking his skills to the USA to help Mongolian Barbeque US implement their expansion programme.
After a successful operations career Mark focused specifically on Training & Development at all levels for small and large hospitality outfits, both front & back of house. He has worked for Holiday Inn (U.S), The Palm Restaurant Group (New York), Austin Grill (U.S), and Henley Regatta to name a few.
Low overheads allow us to be very competitive with pricing but it is our commitment to providing a friendly, professional service with each training session that is attracting more and more people to us. We enjoy what we do and it shows!
all training matters is run by Mark Coates. He has 20 years’ experience in all aspects of the hospitality industry both in the UK and the USA.
Mark is an accomplished General Manager who has worked up to Operations Manager level as a consultant. He worked for Pizza Hut and Mongolian Barbeque UK before taking his skills to the USA to help Mongolian Barbeque US implement their expansion programme.
After a successful operations career Mark focused specifically on Training & Development at all levels for small and large hospitality outfits, both front & back of house. He has worked for Holiday Inn (U.S), The Palm Restaurant Group (New York), Austin Grill (U.S), and Henley Regatta to name a few.
Our philosophy is that people learn when they are interested, motivated and enjoying it, and consequently through our formal qualifications and development workshops all of our trainers are committed to providing training that:
- Is delivered at a suitable pace
- Considers the audience, understands its needs and learning styles and is neither obscure nor patronising
- Uses appropriate and effective materials, and plenty of FUN wherever possible
- Is relevant, seen as a benefit and not as a chore, motivates rather than drains and is something that can be taken back into the workplace
